Frequently Asked Questions
Shipping
No we currently only ship within Canada & US.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
Just email us directly and we’ll take you through the process.
Remember video games are not eligible for return due to copyright laws.
All shipping costs related to a return are the customer’s responsibility.
Shipping costs are non-refundable.
Alternatively, you can return you item(s) in-store at any of our locations free of charge.
Please let us know if you'd prefer this option, and we'll accommodate your request immediately.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.